Thank you so much for responding to my urgent request to get the hot tub up and running. It hadn't crossed my mind until my daughter asked if it was functioning yet. Oops! No! But thanks to you this teriffic group of overworked nurses had a great, relaxing 21/2 days. We all appreciate your help!
Thanks, we really appreciate everything - delivery and all your hard work! It works great!
Lee and Bob
Just wanted to say thank you for the prompt and friendly service you gave to us. You now have a new customer for life. As a matter of fact, I told my parents about your store and what great service you have provided us with and they stopped in last weekend. They were also very impressed and I think they have their eyes on the sauna you have there. We know soon we will need to have the motor redone on our Softub 220 that you can be sure we will call on you and your store for that job.
Terri and Mike Salmon
Let me tell you how thrilled we are with our new softub. The T330 is perfect and we are so happy we upgraded. As usual your customer service in the shop, on the phone, and when the guy delivered were excellent. That was one of the reasons we came back to you, because our first experience was so good.
We are greatly enjoying the Saratoga Hot Tub / Spa that we purchased from you a few weeks ago. Your knowledge about the spa and timely installation was very reassuring to us as customers. We are confident that we made the right choice in choosing a spa from your store. Thank you for a professional and positive purchasing experience.
Bob and Kim Dixon
Thanks again for trooping all the way to DC to make the repair on the Softub inside light. It works just fine now. I sincerely appreciate your services and your assistance. I am a very satisfied customer. Purchasing the Softub is one of the wisest decisions I have made.
James H. Jones
Thank you so much for the replacement tub lid! We feel you have always gone above and beyond our expectations. We have a Softub distributer less than an hour from here, but we love you guys! Thanks again.
Once again I want to say what a terrific company you have developed. Your customer service is the best. Your staff are friendly and competent. I will definitely buy my next spa from you and will also recommend you to all of my friends!
A note of thanks to you and your staff for such excellent service this past week. We were amazed by how efficiently you detected the problem and replaced our hot tub all in one day. Your service goes above and beyond! We certainly do recommend New Wave Spas to our friends and family. It's been a pleasure doing business with you!
Larry and Lynn Lee